Assurance
The AtelierGo Transit Guarantee.
Every Capsule is packed for the journey it must survive. If one arrives damaged, incomplete or late, we replace or refund it in full — no claim forms for your client.
Guarantee scope, claim windows and courier terms are recorded here. Placeholder copy until the final statement is signed off.
Claims are raised by your team in myAtelier and resolved by the studio without contact to the recipient.